About

Who We Are

MetroOKC Insurance is an independent insurance agency based in Oklahoma City and serving clients' personal and commercial insurance needs in Oklahoma, Kansas, Arkansas, Texas, New Mexico, Arizona, and California. Representing over 30 different carriers, we work to find our clients the best coverage at the best value. Our agents remove the frustration of shopping for insurance by doing it for you. Our clients benefit from our easy automated annual review and renewal process. Founded in July 2017 by Michael Sohn with partners Traci Reeves and Elisa Turner, MetroOKC Insurance is the realization of our dream to own our own business, love our work and help people every day.

Mission

MetroOKC Insurance exists to serve our clients with honesty, integrity, and responsibility by placing their needs above our own, serving as their advocate with our carriers, educating them about insurance products and services, responding to their needs promptly, providing advice and counseling to protect their interests and offering peace of mind through an exceptional customer experience.

Vision

MetroOKC Insurance aspires to be the first choice insurance provider in the Oklahoma City market by

• setting a standard of professional excellence that consistently exceeds client expectations

• creating a work environment where we enjoy our day and our colleagues

• building a positive reputation among our peers, lenders and realtor colleagues that reflects our values

• and serving the greater good through the work we do to serve our clients and the charitable support we provide to the community.

We seek opportunities to grow and expand into other markets when viable.

Values

MetroOKC Insurance believes in these core values and knows they are best expressed through our actions each day

• Client’s First. We work for our clients, not the carriers we represent.

• Accountability. We are accountable to our clients and each other to make sure our work is thorough, complete and accurate.

• Honesty and Integrity. We conduct business in a transparent, honest and forthright manner.

• Trust and Respect. We trust and respect each other to do our jobs and extend that trust and respect to our clients in our service to them.

• Reliability. We keep our word. Always.

MetroOKC Insurance is a Trusted Choice Agency

Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
Guide you through the claims process for a prompt and fair resolution of your claim.
Help you solve problems related to your coverage or account.Explain the coverages and options available to you through our agency, at your request.
Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
Use our experience and multiple company relationships to customize your coverage as needed.
Commit our staff to continuing education so they may be more knowledgeable in serving you.
Treat you with respect and courtesy.
Conduct our business in an ethical manner.